In a recent prediction by Slator for 2024, their fourth point highlighted a year of AI data challenges, lawsuits, and the role of Language Service Providers (LSPs). Enterprises are struggling with AI strategies due to poor historical data management, and LSPs find themselves well-positioned to assist. But why are LSPs the solution? 1. Bilingual Data […]
In a fiercely competitive world, finding collaborations that truly stand the test of time can be as rare as a Hollywood marriage. However, the partnership between Plunet and memoQ has proven to be a remarkable exception to this rule. Since 2008, these two industry leaders have diligently worked together to facilitate a seamless connection between […]
In business–especially in small business–the metaphor of “wearing multiple hats” is universally understood and accepted. But you must be able to hold those hat wearers accountable for what they do.
A tale of the tail wagging the dog Recently, I have worked with various language service companies to improve their billing operations. Standard stuff–trying to make accounts receivable and payable more efficient. Managing business administration costs is one of the easiest paths to greater profits. Of course, billing customers and paying vendors is an administrative […]
We love heroes Most cultures venerate heroes. And so we should. Heroes appear when we need them most. They rise to the moment and save us from impending doom. So, why should we be wary of heroes? Why give them the Tony Stark eye roll? Firstly, I’m not talking about all heroes. I’ll limit myself […]
Translation is not a commodity. There, I said it. After 30 years of handwringing the industry can breathe easy. The commodity train left the station long ago. Factor in the impact of artificial intelligence in the form of neural machine translation and the commoditization of the translation industry would be a fait accompli. However, the […]
As a consultant to smaller, fast-growing language service companies (LSCs) and as a former owner of such a company, I am frequently confronted by company owners with the question: “Should we build our own business management system or should we buy one?” Fifteen to twenty years ago, this was a critical question for company owners […]
Before I had sold my language services company, Advanced Language Translation, in 2015–a company I had founded in 1994 while still in my twenties (barely) from my basement with a baby on the way (and a fearless wife)–I and my company had weathered no fewer than three recessions. First was the “Dot-com Bubble” around the […]
The COVID-19 pandemic has caused a worldwide disruption to healthcare systems, civil society and to the economy (both national and global). The language services industry–and most specifically–the translation side is uniquely equipped to weather this disruption. Unfortunately for the interpreting side, namely in-person, is experiencing a serious downturn, opening new opportunities for OPI and VRI. […]
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